I had pre-paid for a massage, but when I tried to make my appointment they were booked over a month out. I made an appointment for Monday 8/20. I received a confirmation email on Sat 8/18 but when I showed up on the 20th the doors were locked and the phone was disconnected. I'm disappointed I didn't even get a call or email to cancel my appointment. I sent an email inquiring about getting my money back and haven't received any response. I hope the owners aren't able to open any other businesses after treating customers this way.