This is one of the best dining experiences I have had at this style of restaurant in a very long time. I was so impressed, no, I was delighted, with my experience I had to seek out my waitress and the manager and let them know they're doing an excellent job.
I am not eating bread - reasons - and I asked for a burger wrapped in lettuce. I was informed it couldn't be wrapped so much as sandwiched - no problem. They did an excellent job selecting good sized lettuce leaves to accommodate the two patty burger.
The bathroom was wonderful. It was immaculately clean, smelled great, and everything from toilets to the door hardware were in good working order. I have been to restaurants like steak houses and those charging $50 per plate worse bathrooms. This place is well managed and exceeds expectations.
It looks like an ordinary East Coast Wings & Grill but everything is clean, and everyone is nice. If I was in charge of training people I would send them to this location to see how it is done. I am so enthused about my experience I am going to write corporate and let them know they have a real opportunity to seize and acknowledge the great work being done here.
Look at my other reviews - I am very particular and critical. I don't just lavish 5s all over the place.
The food is fine, so if you carry out you won't be getting the full five star experience of dinning in. I enjoyed the flavor and preparation of my hamburger. I also recommend changing your fries to the green beans - they come in a tasty bath of garlic and other flavors.
Keep up the great work, I will definitely be coming back.