This is the new location. The old location used to be on Horizon Ridge around Arroyo Grande. The new location is a bit hidden within the business park but it's not too hard to find. Walk towards the stairs in the middle of the large building; the dentist is on the bottom floor on the southwest corner.
Everyone here is really nice and friendly. They always call the day before the appointment to confirm. They also now send text messages. They have a 6pm appointment time a few days a week which is perfect for me. At 6pm I don't have to take any time off of work.
The hygienists like to ask questions and then relay them to the doctor. It's a nice touch, but perhaps a bit creepy the first time you hear it.
Me to hygienist while the doctor is not in the room: "Yeah, just got back from vacation in Europe...blah blah"
A few minutes later with the doctor: "Hi Kevin, how was your European vacation?"
I can't speak about costs too much. My insurance has pretty much covered everything I've needed. Not sure if it's my insurance repaying the dentist slowly or what, but occasionally the dentist sends me bills when actually I don't owe anything. I'm gonna assume it's mostly a problem with my insurance though. A quick phone call to the front desk at the dentist quickly clears everything up though.