I am revising my review because the people at Fox Car rental Corporate felt that my treatment at the time of rental and the condition of the vehicle was absolutely inexcusable! Ben called me today and apologized profusely that it was in fact ridiculous that the car was filthy and the attitude of the employees was clearly not what Fox car rental wants to emulate . Upon the return of the car the girl at the desk after hearing the retelling of our harrowing experience got the extra insurance removed! Which was awesome! Then Ben called this morning and removed an additional $60.00. I am so thrilled! Because it's one thing to bitch and complain for no reason and it's another when it's legitimate and someone really is sorry! I would rent here again.......only because the corporate legitimately made me feel better about it.