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  • Worst airline I've ever used. Not only were the hidden fees ridiculous. But the shady practices and horrible customer service was the real problem. Was on the phone with their "supervisors" for 2 hours along with being hung up on by said supervisor 3 times. Their only reply to any problem you have is to spend $9 a month to be a member which also gives you virtually no savings. Also, the flight was delayed for 6 hours with no warning and the other people i spoke with had been delayed for 4 DAYS. Needles to say I will never fly with them again I just feel so bad for the poor souls that are first time flyers because I guarantee there are no return customers with this company.
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