Very friendly and knowledgeable. Customer service is A+. I went in looking for a nice starter wig for my sister, going through chemo. She's on the other side of the country, so I'm needing something to send her. The prices are great, and they have a lot of style variety. I would have liked to see some more colors. They are a one stop shop, having lots of extensions too, and styling products. I was able to pick put a beautiful, silky, full head of hair to send to sis. I can't wait to see her in it.