MAYBE BUCCA AND OLIVE GARDEN ARE NOT SO BAD!!!!!!!!!!!
Hello,
I was taken by my boyfriend to your resturat for Valentine's Day! IT WAS HORRIBLE from the service to the food! Seriously we both work in the food industry (hes a GM) and it just blew my mind how things were handled in your restaurant... 1st we sat at the bar and didn't get acknowledged so when our table was available we sat for a good 10 min before we were asked what we were drinking.... I'm assuming he was the busier he explained he could only get non-alcoholic drinks..... We were given little 4oz glasses not even filled up? Is that a joke? The couple next to us had real water glasses!!! Then the server came about 10 min later we ordered our wine and beer... He came back with my beer and told my boyfriend they were looking for his wine.... 20 min later it was "unavailable" Took over an hour to get out food as your server mike came to the table and says "sir 10 more SECONDS!!!!!!!!!!!! really it was 30 min later we arrived at 6:45 and hadn't got our dinner till 8:20!!!! You do the math!... really spaghetti!!! Oh and Mike's excuse was that the customers who did your 5course meal were to be served be for people who ordered off the menu WHAT KIND OF ANSWER IS THAT?????YOUR MANAGER, who knew there was a problem ignored us didn't even acknowledge us!!!! Didn't even offer to buy us a drink!!!!!! The couple next to us was just as UN happy with your servers lies and excuses! They WERE your customer's for 2yrs and they wont be back... We were referred by a good friend and I promise you we will NEVER REFER YOU TO ANYONE!
FYI Chix piccata with penne pasta and marinara???? really???? WORST 70 DOLLAR MEAL DIDNT EVEN WANT TO TIP HOWEVER I DID KNOWING IT WASNT ALL THE SERVERS FAULT!