Out of the Yelp reviews I've posted I never expected to post on the customer service of a thrift store but I am doing exactly that today!! I am on a quest for used hardback books to fill bookcases at a new house and have been checking out the selection at different places throughout the valley and wandered in today. The employee working in the book section, Tracy, was warm, friendly and busy organizing the books by theme (romances, mysteries, non fiction, biographies, cooking, health/wellness etc) as opposed to strictly author name or worse, completely randomly. It made seeking out things I am interested in MUCH easier. Thanks Tracy, I will see you again soon!