Just like any other person I would need an annual dose of Swiss Chalet but since there's one in the neighborhood it would be sooooo much more convenient... alas it isn't so. First visit was in December, it was newly opened and not really organized. The portions were definitely zapped by a shrink ray! The service was non existent. Actually complained to the manager and received a voucher. I felt bad but what could I do?? I left still hungry and bad service?? Come on now! Second visit was to use the voucher and to my dismay same stuff..Unfortunately I will no longer be returning..there are greater experiences to be had out there!