First of all, the place gets 5 stars for the quality of the food, it's outstanding and unique.
Unfortunately, the time between dishes was just way too long. We ordered 4 dishes to share between the two of us, and they arrived about every 30 minutes after we made our initial order. So yes, gradually over 2 hours we received 4 dishes plus 15mins more waiting for the bill.
At the end they appologized and explained it was because of computer problems. Fine, however if thats the case then act on it and comp your customer in some way.
Sadly no such thing. Thats bad customer service 101. Even though the owner/manager was there. Sorry, but you lost a repeat due to not owning up to your problem.