Have been coming here for just over 5 years and in and out of town for business and visiting family. Usually have watch batteries changed or jewelry repaired. The repairs have been mostly to my grandmother's pins, rings and necklaces and they have the right crew of repair people.
Recently did a thorough cleaning of one of my expensive watches and glad I did. It had been running funny and needed a battery and I realized that it had not been cleaned for more than 10 years. In it went.
They called me twice as the rehabilitation to my watch was underway. Once to ask if I wanted a new face...no. And again with the estimate for the work. It was high, but such is life. When the watch was returned it looked beautiful. The gold bezel was smooth, brilliant and like new. The band was likewise clean as can be. It was like getting a new watch.
What registered to me was that if I had old jewelry or watches, this was the place to get them in-shape.
A silver money clip had cracked and they soldered (?) it and polished it and even touched up the engraving on both surfaces. Nice, courteous effort.
Over the past year I have bought a couple of birthday and mother's day gifts...nice gifts. The sales ladies on three occasions were wonderful and I have a card for earrings if wife decides that she might like ones that match her new bracelet.
Good spot to shop and get non-pushy help.