The staff is not concerned with customer service! We book last month for Easter brunch even with an open table reservation number they lost our reservation. As it was some time ago when I booked I called a few days before and confirmed our reservation.
They had a number of empty tables and would not seat us and our two small children. They did not try to acomidate or say sorry. After waiting for 20 min we walked down to the breakfast joint and had a good breakfast. I understand things happen but the attitude of the staff was awful, even asking if we could come back in 3 hr.
We will not be back and if you are counting on your reservation do not.