I really, really hate to do this but I need to go back on my initial review and give this place a 1 star due to my most recent experience.
I have been to this place many times and as I mentioned in my previous review (this place is a hit and miss but more hits than misses) - not this time around.
Here are the 3 MAJOR issues I had with my recent visit:
1. The server was rightfully so using gloves to handle our food but when I went to the washroom (i'll chat about that experience in point number 2) I noticed that he ran to the door and was fixing the door or doing something with it to get it close because someone didn't close it properly and it kept beeping. Anyways when I came back I noticed he started wrapping my shawarma and I asked my boyfriend- did he change his gloves? He's like no why (my boyfriend was getting money from the ATM because it is cash only there so he didn't notice the guy left to go fix this door or whatever). I then told him what he did and we were completely turned off. He was literally feeling up the door and handle and it was just plain gross...and that point I should have been like, ciao bello....eat the shawarma yourself.
2. Upon walking to the washroom you walk past their backroom/kitchen area. As I walked by I looked as the door was wide open and I noticed not 1 not 2 but 6 bags of chicken sitting in a HOT ass room on top of cardboard boxes. The bags were not cut open and just sitting in blood in a hot room without any acknowledgement from the staff. They also had it right beside the trays they were using to cut the fresh vegetables which just looks unsanitary! A BIG NO NO!! which leads to me to believe all these factors resulted in point # 3.
3. My boyfriend was so ill after we ate there- I couldn't get the poor guy home FAST enough. Without going into too much details, let's just say, it was a very unpleasant evening for him.
I gave this place way too many chances before in the past but they will NOT get my business anymore. Store your food properly, practice proper hygiene, get with the 21st century and get a damn POS system already and figure out why everyone is always getting sick after they eat your shit.