Not a bad spot, for a restaurant chain that is.
Always had great service at this location. I worked very close, so I often came here for lunch, and after work gatherings. The bartenders were always the best. Very personable, remember you and your drink (which counts for a lot in my book). I mostly came here for apps/drinks.
The few times I came here for dinner, the food was ok. Mostly under seasoned, and unimaginative. I found one steak I liked to order that was a safe bet. But steak is usually not why you come to a place called "Hops".
Moving on to their house brewed beer, its not bad. Its not great either. I usually stick to the "red/amber" ale here. Can't remember the exact name right now.
Overall a safe bet for a decent meal at a reasonable price with good service.