I just came back from DC and I ate the most delicious Vermecilli EVER!!! I come back home hoping to find something as delicious here and OMG this place was a MAJOR disappointment. Now I understand why it doesn't have 4-5 stars.
Even when empty the service is slow and lacking and the quality of the food, well. Let's just say I won't be going back, not even to give them a second chance. I know every restaurant has it's way of doing things but when you've tried something great, your expectations are high and this failed to meet those expectations in presentation, flavor, and freshness of the food.
Even the vegetarian rolls weren't as good as I hoped it would be. They don't describe items in the menu and the explanation makes one feel dumb as one still does not understand. So if you've never had Pho and don't speak Vietanese, don't come here.