So the time had come where I had to say goodbye to a fury child of mine. I had an animal hospital in mind but figured I would call a few more (that received good reviews on yelp) just in case the price was a bit better..
An ice cube could have produced more warmth than the woman that answered the phone to "assist" me with my questions here at Legacy Animal Hospital.
The receptionist seemed annoyed that I was asking the prices for their services and stated that it would be "up to the doctor" if said services were needed or not.
I explained that my cat was at LEAST 16 years old, stopped, eating, along with some other health issues. (All of this as I'm sobbing on the phone just trying to get the information out of my mouth). The lady made it a point to say that if the services were NOT deemed "necessary", I would be charged the very minimum of $50 just for the "consultation".
I understand she is helping to run a business, but it's obvious that she is not a genuine animal lover.
I have read all of the other reviews and perhaps this woman at the front desk was having a bad day, but either way it upset me so much so I had to share the news with Yelp.
Hope future patrons of this establishment have a much better experience, on the phone and in person, than I did.