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| - Ya knoooow, here's the thing. Loungeburder is like that old joke: "doctor, it hurts when I do this", so the doctor says "then stop doing that". But you just can't.
Waiting for your food to arrive at Loungeburger is painful; it is that slow. I went there for lunch yesterday with a friend - I ordered the feature lunch and she ordered soup of the day and fries. Easy peasy. Or not because nearly an hour later we were still waiting for our food. We ended up having to take the food back to work and eat at our desks. Not impressed. The manager tried, he really did, you could tell he was busy and flustered. He knocked 15% off our bill and gave us gift certificates for next time (which, funnily enough, took another 10 minutes to get). What I didn't appreciate was him saying that our food was so slow because we were stuck behind 2 large tables. I've been there about 6 times - and there has been a long wait for food each time. I'm not one for excuses.
The problem is that I find the food just so good! I've personally not had a bad meal there yet. The yam fries are salty greatness and the burgers are delish! The beef stew special yesterday was excellent. So, yeah, I'm a sucker for the food & I keep getting sucked back, no matter how peeved I get at their crap service.
It's hard to come up with a rating for Loungeburger since it's so bipolar. I suppose if you have time to kill, sit down & have a few drinks while you wait for your food to show. If not, I would say don't bother!
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