I didn't have anything done, but I made a call and hated the way they tried to sell their service.
They do the "timeshare-sale" thing, were if you ask a specific questions and they can't answer it, and you tell them that's okay they ask: "SO YOU ARE NOT INTERESTED THEN?". Like, I am, but if you can't give general prices over the phone, then I'm just gonna go somewhere else that can, DO NOT make your customers feel like they are wasting your time.
STOP using that type of sells tactic... does not work