The waitress and hostess were very nice, even when they got our order wrong twice. They apologized and sent us the correct order, but by that time the rest of the people in our party were finished eating and we had to wait. Nothing was docked off of our bill either.
My husband ordered the Montreal Stack and they brought him our a stacked burger instead. I asked for the Milestones Trio lunch with garden salad- I specifically said "no Caesar salad" when I ordered. So then my lunch came out with a Caesar salad on the side for some reason.
The poblano soup that came with the trio appeared to be curdled. I think they put lime into a cream based soup and it looked grainy and not very appetizing.
It's a little in the pricey side. ($25-$28 plate for lunch) For the price you pay here, they should at least make sure they get the order right the first time. The servers were all very nice and apologetic, at least they seemed sincere about the mix-up.