The first time I came here it was fantastic. I really enjoyed my food and the service was great. The last three times I've come here however they have been out of calamari (which is usually what I'm craving when I come here as the ramen isn't the best ramen in the city) and each time I've asked to substitute extra noodles instead of meat in my tonkotsu, I've been told they don't do extra noodles. The ramen is decent, the "spicy" option is just a dollop of hot sauce and the noodles are a little chewier than typical. Not bad, I just wish they had more of a focus on customer service and all the items that they list on their menu consistently.