I went to this location after going to Tempe because it is closer to my house. My technician seemed ok( my intuition was saying otherwise) when we started but then she started shaking while doing my lashes. She explained she was trying to quit smoking which I could tell was still coming out of her pores. Needless to say the shaking and the smoky smell were less than pleasant. She did one eye at a time which was fine if that's her style, I guess, but compared to my girl in Tempe who did both eyes at the same time probably to work faster and more evenly, this was different for me. I started to worry. The eye pads she used kept touching my eye making me extremely uncomfortable. By the time she got to my second eye she was shaking so badly and I could tell she was just giving up. Sure enough my left eye looked completely crappy when I left. My right eye didn't look much better. I was so uncomfortable that I didn't say anything I just wanted out of there even though I still signed up for a membership. The extentions felt like they were literally on the edge of my lashes ready to fall out compared to feeling like a part of me which was my first experience. The front desk people told me they looked great but I could tell they really didn't think so. My left eye now looks like I've had them on for a month even though it's only been three days, and I know how to take care of lashes. Even though it's a drive I'm going back to Tempe for a fill. I want to give them another chance but I'm skeptical.