As good and easy as it gets. After a recent construction/remodel project, I needed the house re-keyed. Jeff was great on the phone but better when he arrived. After being told for years that our front door could not have the same key as the rest...he said not true and made it happen.
He also fixed some other door and lock issues he discovered free of charge. I don't need a locksmith often, but when I do, I'll only drink, I mean use, A1.