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  • I am still in shock at the gouging I received for an oil change and tire rotation. I was overdue for the oil and couldn't find anyone to take me for 2 more weeks so I went to the only place that was open on Sunday. $120 for this service? Thank God I had a $20 coupon! I have never been charged for a tire rotation with an oil change. And I have never paid over $50 for both oil change and tire rotation and this includes the oil filter. That is what I paid my previous change/rotation, and yes, for synthetic oil. The tire rotation wasn't even done on a lift. I don't even know if they really rotated the tires because they pulled my car up the side of their building and I walked outside and saw my car on a car jack with one tire off. For all I know they just put that tire right back on cause I didn't hear the drill for that long. And the one guy brings my air filter in to show it to who I guess was the manager, to see if it needed to be changed. My husband just replaced it 2 weeks prior and it was brand new. Stevie Wonder could have seen it didn't need to be replaced. I guarantee you at this price and under knowledgeable staff I will never go to Jiffy Lube again! I have been totally ripped off! 06-20-17: I received a call from Jiffy Lubes district manager. He told me the reason their prices are so high is they are not a repair shop where they can make money on additional services. He said I paid for the convenience of not having to make an appointment and they use better quality oil then other places. I was in total disagreement with him. I have gotten oil changes at other places that use quality oil and have never paid more than $50 and that included tire rotation, oil filter, all my fluids checked and topped if needed, and some also vacuumed my vehicle. My husband just got this service done at the Ford dealership for his F250 truck. Dealers have a reputation of overpricing and he paid $54 out the door! Yes, tire rotation included! I told the DM I never in my wildest dreams expected to pay $100 for this service. Had I known in advance I would have waited 2 weeks and made an appointment elsewhere. He made a comment that price is told before any work is done. Not in my case! The price I was told was the $20 for tire rotation and since I had a $20 coupon I was OK with that. There are no prices posted anywhere and again never expected that high of a cost. The oil price is a crock too because Jiffy Lube buys in bulk. And convenience of not waiting? I don't wait at fast food restaurants either but they don't charge me for convenience. Bottom line is Jiffy Lube gouges their customers and they don't care that they do this. Take the time and make an appointment to have this service done somewhere else! 10-08-17 - UPDATE: Just wanted to let consumers know I had my oil changed and tires rotated yesterday at Big O Tire on Main Street east of Val Vista for $25.57. Yep you read that correctly. And this was for Semi-Synthetic motor oil like Jiffy Lube charged me for. Wanted it out there for everyone to know if you go to Jiffy Lube you will totally be ripped off for a service you can get elsewhere at a much lower cost.
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