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  • I am a black card member which means you can visit other locations with your membership. I travel fairly often so I take advantage of this upgrade. My home gym is the Rocky River location. Of all the locations I have visited this is the worst. The water fountain is broken - and had been for MONTHS. How can you have a gym without a fountain? There is HALF of the fountain that sort of works but it's the super short one and it doesn't have any water pressure. I finally told an employee and she said the owners have been aware of this....but what? They don't care? Why wouldn't the owners fix this valuable part of a gym Immediately? Also the machines are much older than the other locations and the ear bud jacks to listen to the tv are always broken. Also, there is no full length mirror in the locker rooms. So if you are showering and getting ready to go to work or anywhere you can't see your whole body. I will say that it is usually kept clean. But all Planet Fitness locations I've been to are clean. I'm really NEVER a complainer but c'mon guys....at least give us some water!!! Is that even legal?
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