| rev:text
| - At one point this Applebees deserved the five stars. I came in last night to see some old familiar faces. My first impression. The poor hostess Erica being picked on by new staff members that I haven't even seen a month ago. It seemed like she was about to cry. I remember seeing Vanessa working there before she was pregnant and I remember everyone helping her out because it was the right thing to do. Yesterday we all watched an 8 months pregnant woman, the same Vanessa, cleaning up vomit for a table that left her a 5%, $6 tip... All while the general manager, Susan or what's her name, I have also not seen her there a month ago, sat in the bar talking to the new guy who also seemed to neglect his guests at one point. I hope Vanessa didn't get sick and jeopardize her child's well being after last night.
I sat in Sabrina's section, which is weird because I haven't seen her not bartend on over a year and now they have people in there that I don't only recognize, but I watched Ted overpour liquor, it took me a long time to get my one beer. The bar looked like absolute shit and people were not enjoying their time while trying to dine.
I know that Sabrina injured her elbow and ended up having nerve damage at work a couple of months ago. Her doctor, the workmans comp doctor, set up restrictions for her, such as not lifting over 5lbs. I saw her carrying 3 plates that weighed way more than that... She was carrying those plates to someone other servers table. The general manager was walking ahead of her carrying two circle plates that collectively weighed about one third of what Sabrina was carrying. So after Sabrina was injured at work, she was forced to finish working her shift, then she was forced to keep closing and working through pain the next week, until the doctors set the restrictions, after which now all I see is that she is not "bartending" but instead serving... And running everyone's food, and expenditure everyone food, and helping the new worthless bartenders ale drinks that they are either too slow to make or they don't know how to.
Every time I come back to this Applebee's I see the environment get worse, the staff get worse, and all the really incredible servers and bartenders that I have met there through the years leave and get replaced by people who clearly should not be in the industry. I hope apple American looks at their numbers and sees who were the best check average holders and liquor sellers and who had the best guest reviews throughout the full 2014, and then look at who's still there. Hardly anyone. It's truly upsetting how much I liked the Boca Park Applebees, but the fact is there are so many employee rights, and safety violations that it's absolutely ridiculous. I've seen people work 8 hours without a drink or any food. No one helps each other out. Management makes injured and sick people work, aside from Sabrina working with this injury, I remember about 6 months ago she was working through blood poisoning and was getting yelled at and pushed around... And yes they were aware. I hope they close this restaurant down and compensate all of the employees properly. It's so horrible there that the gm was demoted and transferred, and another one who doesn't know her job that well and one who doesn't understand human needs, even less so than any other managers there in the past. I hope corporate sees this, and I hope this company starts treating its employees like human beings. I shouldn't have to frequently see health code violations, apple American standard violations, employee rights violations, employee safety violations, harassment, employees crying, and managers not giving a hand to pregnant and injured employees. You're losing all the people that made Applebee's good and replacing them with horseshit. The restaurant even brings in completely different clientele, I've seen and heard of more walk outs and unreasonable complaints there than I have ever before. Shitty service brings in shitty clientele. Shitty managers bring in shitty servers and drive good ones away, which also brings in turn also brings in shitty clientele, and makes sure that the company loses money in the end.
I hope everyone has a good day and I hope someone fucking does something about this.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)