While the food here is pretty outstanding, the service is greatly lacking. My party did the all you can eat option - while they were expedient when it came to bringing anything that cost extra (soju, short rib and kimchi bean paste soup, etc) it took almost twenty minutes to get water, and that was after asking three or four times. I don't think they ever brought out the short ribs. Almost every time we asked for another dish, they either took their sweet time or had to be repeatedly reminded. This did not make for a pleasant experience overall, but the food really was amazing. I love the grill apparatus that they use - I actually wish that they used it at a restaurant that focused on customer service. The prices were very fair too - this place could be a lot better, if they would get a more competent staff.