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  • Unfortunately, I bought a voucher to this place in July, and when I tried to book an appointment in October they were BOOKED SOLID until December. I had to ask for clean pedicure and manicure files/buffers because the ones they first brought out were filthy and covered in a thick layer of other people's dead skin. My manicure and pedicure were extremely minimal, and I noticed the towels at the manicure station were pretty dirty too. Both procedures were not consistent, and I noticed they were so overbooked that some women were getting their manicures completed in the waiting room. Overall the atmosphere was chaotic, rushed, and noisy. Not exactly a relaxing spa experience. I brought my own nail polish so I can't comment on their selection, but when I asked for a French manicure they said I'd have to book that in advance since they were so tight for time. Good thing I brought my own polish! The massage was the best part of my experience here, but again, I'm not sure the sheets on the massage table were entirely clean. I felt like all the employees here are overworked and exhausted with the voucher crowd. I want to give the staff here 3 or 4 stars because I felt I was treated warmly for the most part. After going to Nailsense for manicures/pedicures, though, it's pretty hard to find something that will even come close.
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