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  • Interesting to see that my first review is such a rating, and it is exactly for that reason that I have started 'Yelping'. If I could, I wouldn't even give one star to this place. We were looking for a close and decent ayce and knowing this one has been around for a while we assumed it would be ok. There goes the saying "Asian eyes" and it couldn't be more true than the waiters here - blind, you might even call them. After sitting down for close to 15 minutes, it was like a mission trying to get any waiter's attention to take your order; it was quite obvious they are understaffed. I understand you are busy and trying to keep up with the tables, but that is no excuse to ignore customers. When we finally managed to find someone for our order, the food didn't take long to arrive but it wasn't anything out of the ordinary, which I was glad because at least it wasn't terrible. Might I mention we purposely ordered a larger batch on the first round because we feel like it would take forever to find another waiter for our second round? And of course, they didn't disappoint. We were trying to order desserts but of course to no avail; I distinctly remember two waiters seeing me with my hand up but was IGNORED? To my amuse the table beside got fed up with the waiting and yelled out "I've been waiting to order for 20 minutes!" She was acknowledged alright... but her order wasn't taken until another 15 minutes later... when I was finally successful in waving down the waiter for my dessert order, the food that came was totally wrong. To avoid wasting more time and energy, we decided to call for the bill and surprise surprise, that was the fastest thing that happened. Needless to say we gave $0 ZERO tips; we honestly felt like we got zero service at this place, so seat yourself in a corner and think about why, Aji Sai. Customer service is a huge thing for me, and although I don't expect you to be entertaining me and following me around like a sales, I do appreciate some sort of acknowledgment, and not having to go through frustration and anger to eat at a restaurant. I honestly cannot understand why this place has so many people going there, considering what they offer, if anything at all.
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