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  • Used to be THE place to go. Now it seems the general manager and his staff just don't care. The last three times we stopped in to eat at the bar and use our Friday's points it's been a huge hassle. Stacks of dirty dishes near the frozen drink machine is disgusting on its own. No bus pans, just stacks of dirty plates right there. Unsanitary and unappetizing. It also makes no sense that a food runner should return to the kitchen empty handed. They stand and chat with the staff and walk away. Anyways, food has been substandard. I was given a lecture on why I chose the wrong coupon for my last order, and the so-called woman manager gave me the eyeball as I being reprimanded and embarrassed by the bartender. Needless to say, the 1000 points we earned by going there will never be used at the Monroeville store. They need a wake-up call but sadly it seems that the attitude there will not change. Don't waste your time nor $.
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