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  • As a Gender and Women's Studies major, and a 22+ year resident of Madison, I love the idea of A Room of One's Own - the locally owned feminist bookstore... HOWEVER: putting aside the store's selection and what it stands for, I absolutely DESPISE entering into this store. The UW-Madison Gender and Women's Studies program has students buy their textbooks here to support a local business, and I am down for that absolutely, but the HORRIBLE customer service here makes me avoid it like the plague. Over the years I have so badly wanted to enjoy visiting A Room of One's Own that I have tried to start with a clean slate each time I enter the store, but am always let down. The employees are extremely rude, any question I have asked has always been answered as if I am taking up the employee's precious time. I have even called with questions and have been told to come into the store and figure it out myself....really not cool. You would think that a store like this would be happy to have any sort of customer, and that as a local store, it could be more conscious about how it treats its visitors, but this is not the case. Specifically over the past 4 years I have been in school, I have never once been treated kindly, and I don't support that.
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