Having just moved to the area of westmount i was excited to find the local great places to eat. Kaizen was recomended. My husband and i- plus another couple went for dinner. We went ALL out- ordering drinks, bottle pf champagne, oysters and sushi. The food was alright- nothing very special.
The next morning my husband and i were SO sick we had to call in to miss work. When i finally got around to calling Kaizen the manager insisted she had to ask the chef what was served to me before she could give me a answer. As if my saying i was sick was not enough I said i would like a refund for my food, and not even the drinks. Just the food which made us sick . She said she would call me back. I NEVER heard from them. I have since left multiple voice mails and even emailed the owner personally twice with ZERO response.
I live a block away and i will NEVER go there again. How dare they treat a good customer like this?!
Beware and stay away