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  • I was having a client meeting in Phoenix and searched Yelp for a coffee shop to meet. I was excited to support a locally owned establishment (even though I am a Starbucks shareholder!) I arrived and a very nice gentleman waited on me. The tea selection was really great. I found a table, and had to wipe it off myself from the crumbs that were left from the previous customer. When my client arrived, I asked her what she wanted to drink and she only wanted water, I waited while the young gal (now the only one working) made a coffee for someone and when she waited on me, I asked for a water, she seemed irritated and she filled a cup of water from the faucet and was handing it to me when I had to ask for ice. She was clearly irritated that I asked for ice in the water. My client noticed that too and felt bad. The atmosphere was nice, the music was at a nice moderate level where you could conduct business, read a book or concentrate on your computer. I might give it another visit if I am in that part of town again, to see if the young gal has gotten a clue that that client is the one that makes her paycheck, but I won't make a special trip.
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