Willbe Bloomin was the florist for my wedding in summer 2013. Flowers were not a big priority for me. I booked them 1 month before the wedding and needed only the basics: wedding party (bouquets and boutonnieres), lots of family boutonnieres and some decorations for the cake.
Service was on the poor side in person:
I sent my mom to gather information. I armed her with plenty of pictures of the type of bouquets I wanted but Willbe Bloomin rudely turned her down. They insisted that their wedding florist could only meet on Saturdays with brides who have filled out their questionnaire and would not volunteer any info.
I was ready to move on, but their location was key (very easy pick up for my morning portraits) and I needed to get things done. I was also swayed by the unanimous 5 star reviews on Yelp and gave them another chance.
Come wedding day, despite telling them my colour scheme, one of the key colours was not there. The grooms boutonniere lasted 2 hours and did not hold up well. The pin was poorly balanced and we re-pinned the boutonniere so many times that the lapel on his tux was quite ruined. The family boutonnieres had the same problem. They kept falling off and in the end half the people ditched their boutonnieres which I was very sad to see.
Pros: accommodated my budget, great email correspondence.