My last visit... I was in a hurry so I took the drive through. I ordered a large latte n breakfast wrap. I was asked to pull through and they would bring it out despite small order. I watched the next 7 people leave with their orders. Finally some one came outside with my order then went back in.
After another minute they came out again looking lost. I honked. The girl was nice and I asked what is the problem. She the new guy working the window doesn't know how to make wraps. Or apparently lattes I said. As my latte was a giant glass of milk. :(
I had no more time to wait.
Disappointing at best