Rude and disrespectful staff. I've been hesitant to give this place a bad review, hoping that the owners would read other yelp postings and correct the issue. Not so. So here I am adding to the stream of customer service complaints.
I work out at lifetime so I go to this place once every couple of weeks. Not super frequently though. Service is always the same. Today I walked in and a cocky little guy behind the counter says, "need some help dude?" I simply said that I was fine that I was gonna look at supplements for a bit. So he come from behind the counter and stands 5' from me and just looks at me. I turned again and said, "I'm fine." After I got my vitamins and went to the counter he says, "you want a shake dude?"
I'm 49 years old and have done a few things in life. I'm not asking for over the top service or politeness, but, dude?!? After I paid for my stuff I turned to him and said, "don't call me dude again. I don't know you, you don't know me. I'm a customer." He simply stared back and said, "um okay."
Not sure if the owner or manager of this place is giving these cocky guys even a modicum of sales or customer service training, but it's sorely needed. I've spent my last dollar at this place.