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  • Nope, nope, nope cannot handle this place anymore!! I am tempted to give a 1 star but I am saving that for some place disgusting. I decided it to give green grotto another shot as it has been a while since we we last visited. Three weeks ago we went on a Saturday, ordered a pot of hibiscus tea for the two of us to share, while we played cards. IT TOOK 30 MINUTES for them to give us a pot of tea!!! It is literally some flowers, a tea bag and hot water, are you kidding me. We had to ask twice where it was and they totally just ignored us the whole time. The tea was still delicious so I decided let's go again the next Saturday. Oh boy, so now the service was actually a reasonable time but we are told oh no you cannot just order a pot of tea.. You HAVE to order something each. REALLY!? Because I am pretty positive last week we ordered just a tea and I am not about to drink this pot of tea myself! Oh how about the 5 other times previously that we ordered just a tea?! The fact that they are dictating what their patrons must order is insane. So we got the sesame bread because I didn't feel like arguing with her any longer. The tea comes out bitter and nothing like before, the sesame toast comes out burnt black and so bad we had to send it back. It was BURNT, why are you serving that! The second toast was normal. So we have about half our tea left and the girl comes and without asking pours water into it. Guess what this did? Took away all the flavour and made the tea like dirty water, ruining it. Let it sit but the bag was done and it would not get strong. We told them this, they took it back, claimed to have fixed it and gave us the same thing. I gave myself time before writing this to simmer down on the horrible experience but clearly I am still so unimpressed. Goodbye Green Grotto. I hope you get new management.
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