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| - We've stayed here twice and once at the hotel. I much prefer the Villas because for the same or less money you can get a much larger and more convenient room with access to all the identical amenities available at the hotel and spa. The rooms are timeshare 1 and 2 bedroom suites with a small fridge, cook top, microwave, eating/cooking utensils, dishes and glassware.
Not all of their suites are created equally however. During our most recent visit we were given a room on the 4th floor of Bldg 4 which was a great location . . . close to the pool and parking, but it was considerably smaller than the one bedroom we had a few years ago (I don't remember the Bldg no. - maybe No. 2). It had a large dining table and bar off the kitchen. The single bathroom was much larger and had two sinks instead of one. The master suite was about the same size but the balcony was located off the living room where everyone can enjoy it instead of the master bedroom.
Either way, the rooms are well appointed, clean, modern and mostly comfortable. We loved their cushy down and feather pillows but our mattress felt over slept on by massively heavy people . . . not firm enough by a mile.
My only other gripe concerned our check in status. It took a little longer than I expected to check in. The young man ("Brett") was nervous and seemed unsure of himself although he was courteous and worked at being conversational and friendly. He must have done something wrong because when I went to log on to their free wifi I could not do so. After 3 phone calls I was told that we were NOT checked in (this was more than an hour after checking in). They eventually resolved the problem and I was able to access the internet. This may seem petty but I don't expect a check in snafu at the high end resort like this. It may have only taken 15 minutes to resolve but it was an unnecessary inconvenience. Frankly, that's the primary reason I only gave it 4 stars instead of 5 . . . it was NOT perfect at least in that regard albeit minor.
Other than that, the entire resort is a blast. It was very crowded in the lazy river on Saturday which made it uncomfortable to use so we just waded in the main pool with friends and family. The resort staff are VERY friendly and accommodating. Poolside cocktails are pricey and you can no longer run a tab to your room unless you SIT at one of the poolside bars.
My only regret is that yet again we did not get to see and hear the sundown bagpipes behind the main hotel.
This is an extraordinary property and it is an excellent value if you take advantage of their summertime prepaid, non-refundable rates ($125 per night) with NO additional resort fee which is VERY unusual for Scottsdale resorts.
There's plenty of parking and no need to drive to the many close restaurants because they have an air conditioned shuttle that will bring you and pick you up so no need to worry about having one too many!
I highly recommend this property and hope that they continue to improve their already excellent and outstanding service.
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