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  • **UPDATE TO PREVIOUSLY POSTED REVIEW** While replacing my rotors and pads I found that the previous employees that changed my pads and checked my rotors at this location had drilled out the screws that hold my rotors in place to change them from Phillips head to flat head screws so they could remove them from the car. This in turn caused an uneven displacement of my rotors which led to my breaks wearing down and further rotor damage on my vehicle and having to replace the screws as well. This place is garbage do NOT do business here. ******************* I commute to this location from Glendale, previously I had brakes replaced and was informed that my rotors were below spec but they could just replace the brakes, however I would have to sign a waver and no warranty would be applicable as I was not replacing the rotors. Cool. They got the job done, they did it fast, and I was happy I found a place I could continue to go to instead of doing it myself. Today needed brakes changed again, still did not want rotors replaced. I informed the gentleman on the phone that I ONLY wanted brakes and NOT my rotors replaced. Drove from 75th and bell to this location because I enjoyed my previous experience and loyalty is a big thing to me. I get there and they inform me they will not change my brakes without replacing the rotors which is upward of 300 dollars instead of just the typical 99 plus tax. I told them the last people there had me sign a waver and the manager said "well, that's why they're not here anymore". PASS. Spent my money at autozone instead and will do it myself. Thank you Just Brakes and your employees for reminding me why I stopped trusting companies such as yourselves to work on my family vehicles, and also wasting my time and money and gas. I will not be doing business with you any further
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