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| - My partner and I went to Chula to check it out the other night, and here's our general assessment: the food, drinks, and atmosphere (read: patio) were quite good; the service was not. Pricey, but not outrageous.
Food: We shared the pico de gallo, and I had a shrimp taco (although I'd ordered fish - see 'Service', below) and the mushroom burrito.
We also shared the churro sundae and the fudge plate. Everything was very good - fresh, flavourful, satisfying, good portions, and not too heavy (except dessert, but hey, when you order a churro sundae you know what you're in for).
Drink: I had a cocktail, which was very nicely constructed; a good balance of sweet/dry. The beer selection looked good as well.
Atmosphere: we were outside on a sunny day on comfortable furniture - can't ask for more than that!
Service: Some of the issue can be chalked up to inexperience and understaffing, but a lot was a simple lack of polish and organization. I think the layout may also have contributed - pathways are a smidge tight and the bar seems to be a specific area of difficulty (although I usually expect to wait longer for a cocktail, the beer took even longer).
I want to be clear- everyone was very friendly, energetic and kind, which is the most important thing. However, all the staff seemed to lack important service basics - empty plates/glasses were left on the table throughout our meal; dishes went to the wrong table, or werethe wrong order; it took our neighbours 15 minutes to get water; servers were having what should have been private conversations about restaurant issues in front of diners, etc. etc.
I'm rooting for Chula, and I do recommend it! I just hope that the service issues can be sorted out before too long, and I can update this review :)
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