I've been to Romano's at several different locations. The food is consistent at all locations. At this location out waitress was so accommodating. We were adding and subtracting to our orders a lot but she handled it very well. The only problem was that we ordered veal parmesan and we received chicken parmesan. We ate it anyway but let her know. The manager stopped by and he said the problem was that the veal container in the kitchen was labeled as chicken. Our waitress came over later with the veal and said the chef felt bad. They didn't charge us for the chicken or the veal!