Calling this cab company is like shooting dice. You hope for the best but you don't always get what you want. My husband and I are a single car family so I often rely on this cab company to get me where I need to go. There are often times when I have no problem calling and getting a cab when I need one. However, there have been a few times where they neither show up or call to say they are not showing up.
Like today for example. I call and they say no problem they have one in the area they would be there right away. After waiting for twenty minutes in the cold my goosebumps persuade me to wait in the vestibule for another ten minutes. I finally call back to say just forget it and the dispatcher yells at me that I wasn't there. I know where I was, I know where I told them I was and I know how long I waited, so unlike me I yell back. Hindsight that probably wasn't the nicest thing for me to do, but I was upset.
I guess they aren't too bad if you find one of these at a cab stand, Most of the cars I have been in are old and poorly taken care of, but they do take cards. Most of the drivers are friendly and at times when I don't feel like talking, they get it. If you need a cab I recommend making A cab your second call.