Just stopped in for shoes to match an outfit I bought elsewhere. Harli (not sure if spelling is right) was very bubbly and helpful. I think she brought me out every single shoe they had in the back even ones I didn't ask for but thank goodness she did because the perfect shoe and runner up were both ones I didn't even pick. If they do make commission then yes that explains why they try so hard to sell you something but hey let's be honest if they didn't help you, then the comments would read "ah no service blah blah". They can't force you to buy something so if they suggest something you don't like then say no thanks. Pretty simple.
Thanks again Harli for your help! Love the shoes