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| - This is more a 2.5 star review.
Let's start with the Positives:
1. I was able to purchase a massage here cheaply via Groupon. I got a 75 minute for less than $40. I like this option because then I don't feel angry if I got a lousy product for less money.
2. The location was clean and I didn't have any reservations about spending some time here. I also felt safe, which when taking your clothing off and lying on a table with a stranger is kind of important.
3. Professional interaction with staff.
4. Decent massage.
5. Pressure was great. Usually I feel like I needed more pressure and this was not the case here.
Cons:
1. I couldn't locate the place. I had the office building number but no concrete way of knowing which entrance to go into. As it is darker earlier in the evenings because of the season, I felt slightly uncomfortable walking in the dark up to different doors in an office building and hoping for the best. When I mentioned to the massage therapist that there isn't a sign on the building or on the office signage he provided me monetary excuses not to "purchase" a sign. While I can appreciate the expense, as a consumer, this doesn't help me locate you. Additionally, the building has lights on sensors, so when I walked up to the entrance all the lights were off. The door was open so I went in and suddenly the lights appeared. Not great for a first-timer, or for safety concerns one might have.
2. I felt like I was being pitched a sale at almost every moment possible. Again, I appreciate that you're trying to make a living, but I'm here for a massage, not your sales pitch. Your work should speak for itself. Please don't try to sell me on the other side gigs you have too.
3. Please don't bad-talk my physical therapists or chiropractors. Honestly, I think you all should be working as a team to provide the best over-all wellness to people, so don't talk trash or criticize each other. It makes you look bad and I get a bad taste in my mouth from it.
I've had a variety of massages in my life. As much as I'd like to be a regular massage client somewhere, I've never been able to fiscally swing it. I'm more of that drop in when I can, when I get a gift, or when I'm in so much pain I can't stand it. Jim, the owner, worked on me and stressed, "This is not a massage, this is muscle cleaning." I can appreciate that component, but you best figure out exactly what the client is looking for, regardless of what you prefer to provide. Jim talked almost constantly throughout my "muscle cleansing" and that was okay for some of the time, but not really what I came for. He also provided what I felt was a lecture / sales pitch at the beginning taking nearly 15 minutes prior to the massage. He did make up that time (almost) on the table, and I was glad I didn't have somewhere to be after.
Would I go again? Maybe.
Would I recommend? Perhaps, depending on what you're looking for.
I would recommend a trial run before a package purchase.
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