My husband and I used Joy Cares after reading reviews on them. We have a golden retriever rescue and haven't left him too many times due to the terrible life he had before we got him. I am happy to say, that when we left for 4 days, Joy Cares did a fabulous job taking care of him and we were so happy when we got home to see how happy he was. They came as often as we asked, and provided everything they said they would. I highly recommend them and will use them again for sure. It makes all the difference when you can be at ease when you must leave your pet and we were 100% at ease and happy with Joy Cares.