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  • Usually, I don't review chains. But I had to share my experience of absolutely horrible service here. I've been here before, always at about 3:00 and the service has always been "meh." Drinks unceremoniously plopped on the table, waitresses acting like they really have better things to be doing than taking your order, and taking nearly half an hour between appetizer orders and dinner orders. But the wings are good, and I'm a pretty laid back type of girl, so usually, it doesn't matter. My beau and I stopped here for a quick bite after an early movie at about 2:35. We figured we'd have enough time to eat before I had to scurry off to my mid shift job. We had about an hour and 20 minutes to eat, so we didn't think it would be an issue. Issue number 1: Apparently, there was a bike night thing happening that night, so they roped off the entire parking lot and half the movie theater's lot. A little much, if you ask me. So when we drove up at 2:35, and asked where to park, and the "attendant" said that said we were not allowed to park in their lot and we had to park and walk. This lot was completely empty, ladies and gentleman. Empty. 1 pickup truck was not going to make or break the parking situation at 2:35 on a Wednesday afternoon. But fine. Whatever. Issue number 2: We were seated right away in the bar. We were the only people in this lady's section. It took her almost 15 minutes to notice us. When we told her that we had to leave by 3:00, she kind of huffed and took our drink order.10 minutes later, soda's came, wrong sodas. I don't know how she got sprite out 2 orders for diet coke, but again, whatever, two laid back people, trying to have a good time. Issue number 3: Took our appetizer order 20 minutes after the drink orders came out. We were sitting there with closed menus in front of us and she just scurried off after plopping our drinks down heavily on the table and ran off. 20 minutes after that, pretzels came out. We ordered quesadillas. Again, laid back. I'm calm. Issue number 4: We open our mouths to order our wings and off she goes AGAIN. 10 minutes later, she takes our plate with half a pretzel still on it! I stopped her this time "Can we please order our wings now?" the response I got? "Just a minute" I'm usually not this forward, but I said, "No, now. And make them to go please. We have to leave by 3:00." She huffs, plops the pretzel basket back down, I take the last pretzel half off of it, and we give our orders. She brings our wings, at exactly 3:00. Took her sweet time giving us our check, 10 minutes later. I'm officially going to be late. I take the wings to work. Issue number 5: Open the wings, at my lunch break, wrong wings. Never coming here again unless someone else is paying for it. I will not spend money here again.
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