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  • Their food is good, never been disappointed with flavor, just very pricey for what you get, and I have gotten bad service a few times from there. I got a sandwich and soup to go one time and when I was paying, I noticed the the soup container was only 2/3 full. I looked at the receipt- yep, I paid like $8 for a bowl of soup. I brought that to the staffs attention, and they argued with me stating that was the correct amount. I mentioned that I have been there many many times before, and had always had a full container. They continued to argue with me. Really? they argued with me on a $34 bill over half a ladel of soup they have always put in there before. Needless to say, we used to go there weekly- been 6 months and have not been back since. Zupas, you may have tasty food, but there are plenty of places that value their customers, and you are not one of them. You may not care about loosing a customer, but I will patron somewhere else that cares about gaining a customer.
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