I would give the food a five because their chicken is unmatched. I am not factoring in any hateful thoughts by owners and executives of this company. Which I do not agree with. I drop a star because this location was like a three ring circus with children bouncing over every square inch of the place. Screaming children clutching waffle fries as they smeared grease all over the walls and tables. So, if you want to have lunch and forget you are a parent for an hour, this is your place. Just set your child free in the gym area and eat your chicken sandwich while your child leaps unsupervised into the ball room. If the zoo is closed, sit at the table next to the observation window of the playroom. Same thing.