My family and I have only been in Arizona for a year now and finding a Pediatric dentist has been difficult. The first one I went to stated that they were a Pediatric dental office but to find out that they were not. I continued my search and came across My Kidz Dental and decided to give them a try since both of my kids were do for a check up.
The check in and time was normal. Then one of the assistants ( I did not get her name) took my older son in for a X-ray. Immediately, I heard her being frustrated with my son to stay still otherwise the X-rays were going to take longer. He was trying his best to stay still but I guess something was hurting him and wanted a breather in between the X-rays. The assistant finally finished the X-rays and then took him for his cleaning which was fine but the assistant seemed really impatient and wanted to get the job done quickly. I think it was the Dr. that came by next to see his X-rays did not really introduce himself properly but told me that my older son needed a filling. I knew that he needed one filling done and I was ok with it. Right off the bat the assistant told me how they should sedate him. They wanted to put him under and I said "No," is there another option then she said we can do local sedation and laughing gas if you want or the "Cocktail" which is Demoral. What made me feel uncomfortable was that she was getting really short with me because I was asking my questions about sedations and the treatment process. She kept saying to me that " We wouldn't do anything to hurt your child''
Then it came to my younger son he had another assistant doing his teeth but she was really sweet with him but I guess she stopped cleaning his teeth because the doctor told me he had 8 cavities?? I was like are you sure? because we had a cleaning done 6 months ago and they did not find anything. It was a big shock to me... Right away the first assistant talked about about sedation and all of his molars top and bottom on both sides have cavities. Again, asking my questions to the first assistant because I did not feel comfortable. I even asked her if I can have a copy of my child's record because I wanted a second opinion. She did not like that at all and gave me an attitude and told me that they have to finish cleaning my younger son's teeth at the next visit. I thought that was the reason I was there the first place for my kids get their teeth cleaned...
I just had a funny feeling after I left. I am definately going to get a second opinion.
I don't recommend this place. I feel that they are out for the insurance money...