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  • This gas station is right by my house, so I go as a convenience to myself. Working 12-14 hour days at work, I just want to grab a pack of cigarettes and go home. Customer service is rude. I've gambled here quite a few times to wind down after work and never once been offered a drink. A soda or water to at least be offered would be nice. But no, they're too busy picking the next horrible LOUD music playlist. I love listening to music, but when it comes to hard core rap and screamo metal, it's very inappropriate in my opinion. Usually they blast it after 8 pm. Assuming the manager is gone and does not know? Regardless, I went the other day around 2 pm, there were FOUR workers behind the counter. One who looked like a manager. All talking and gossiping, complaining about her and him, and how he's going to have to fire his wife. There were 7 people in front of me in line. One register open. Are you kidding me?! Stop talking and gossiping, open another register, and move the line along. Very poor management here in my opinion. Being in management myself, we have a to go counter. If I see there's a line, I open another register and get behind the counter to help my employees. This helps the line move quicker and guests get better more efficient customer service. Apparently this place does not know or care about customer service. Maybe they should find new management or owners.
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