I have gotten trees and landscape rock from them in the past and found them to be capable but expensive. But recently I asked them for help with a backyard landscaping project, and they were just rude. I set an appt with the owner and arrived on time (and at the time he had requested), only to have him ignore me for 30 minutes while he made phone calls, then finally tell me he doesn't want my business. I realize he is busy but there is no excuse. I don't think I've ever been treated so rudely by a company I am trying to do business with.